1.8x Return on Ad Spend (ROAS) for Top IT Enterprise Consulting Company
Developing a holistic marketing strategy, organic social content calendar, leading a CRM migration, building and managing paid social campaigns, and email nurture sequences for IT company.
While market trends favor companies that provide digital transformation, that market need does not always translate into a steady and profitable business for all IT enterprise organizations. Companies need an organized and streamlined approach that dovetails with proactive marketing campaigns and prospect nurturing once ad campaigns have brought clients into the funnel. Our IT client badly needed all this and transitioned to us so we could provide multi-stream, targeted ad campaigns, using a marketing strategy that consolidated CRM efforts.
Our client is a top IT consulting company that focuses on data privacy, process mining, and interoperability, among other services. They needed a digital marketing company like ourselves to implement a marketing strategy and develop several organic and paid social campaigns. Generating new qualified leads, converting those leads, returning clients to the funnel, and/or transitioning them to a new funnel was crucial to positive growth.
Our work involved
Driving innovative ad campaigns designed to generate qualified leads
Developing a content development plan and a content calendar posting schedule
Boosting presence on Twitter and LinkedIn through organic social posts
Developing email nurture sequences for their SDRs in Outreach
A full CRM migration from Salesforce to HubSpot
Creating popup banners, marketing chatbots, and workflows within HubSpot
Digital marketing strategy
We created an all-encompassing marketing strategy that touched upon the clients’ main goals. Generating brand awareness and interest among IT professionals who are already skeptical and guarded was a key challenge, and we incorporated that hesitancy into our plan. With that in mind, we pursued both paid and organic social media activity. It was essential to create short, targeted video messaging as viewer attention spans have decreased. Our client also wanted to establish an online presence to boost brand recognition, so we created a path for increased presence and visibility on relevant platforms like LinkedIn and Twitter. Creating a content calendar established the framework for increasing customer engagement.
Organic social content calendar and posting schedule
We constructed an organic social content calendar and a posting schedule during critical times of the day. We identified the top best-performing posts through our analysis and research to determine what made them successful and how best to replicate that successful click-through engagement on future posts. We also researched competitors’ digital footprint, what they were posting, what was working, and what wasn’t to get a clear picture of the landscape. This strategy helped create a dynamic and adaptive approach that grew with the social performance trends and our client’s goals.
Top-performing post topics included:
Winning awards in the industry
Announcements of new partnerships
Inclusion of trending topics
Article publications from company leaders
Employee spotlights and achievements
Promoting their webinar series
These top-performing posts generated measurable results:
Driving the number of impressions and reach from hundreds to thousands per post
Generated more consistent lead form completions per campaign
Funneling traffic more effectively to the client’s LinkedIn page and CRM for additional engagement.
We audited past posts to determine top-performing posts and why. Our audit identified that the client’s top 10-15 posts featured employee news, partnerships, and awards. These posts built familiarity and trust and could lead to a further increase in follows, sharing, and mentions. The client held several events, so we created an event posting strategy that significantly increased the number of social engagements and attendees at their virtual events. One event alone has generated nearly 13,000 impressions, a reach of over 10,000, and significant click-throughs to the company’s landing and LinkedIn pages.
LinkedIn ad campaigns
LinkedIn was well suited for what we were trying to accomplish, engaging the IT professional, B2B crowd. A regular review of underperforming ad campaigns prevented us from an improper investment of ads budget and time. Offering a bonus or benefit to potential clients such as a free download resource or guide also prompted heightened engagement and generated qualified leads. Several LinkedIn data privacy campaigns featured a free download offering as a funnel entrance to either immediate lead conversion or into the email nurturing program we developed.
Sales funnel and email nurture sequences
Much of the groundwork leading to eventual conversions begin with a solid foundation of content marketing and subtle social media cues that aim to unify and align the various platforms with the website. We created a sales funnel that established a consistent look and feel. Offering free and useful downloads built trust with IT professionals, who immediately entered our email nurture program. This holistic program improved on basic drip emails assigned to our clients’ inside sales representatives to follow up and address any questions or concerns.
The most email engagement occurred when emails included:
Specific stats with relevant resources
Resources that aimed to add value to our target audience’s day-to-day